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Terms & Conditions

Welcome to Medis Hospital. Before using our services, please carefully read the following terms and conditions. By accessing and using Medis Hospital's facilities, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.


1. General Terms:

a. Medis Hospital is a healthcare facility providing medical services, diagnostics, and treatments.

b. All services are subject to the availability of resources and the discretion of our medical professionals.


2. Patient Responsibilities:

a. Patients must provide accurate and complete medical history to ensure proper diagnosis and treatment.

b. Follow prescribed treatment plans and adhere to medical advice provided by our healthcare professionals.

c. Respect the rights and privacy of other patients and healthcare providers.


3. Appointment and Cancellation Policy:

a. Appointments can be scheduled in advance through our designated channels.

b. Please notify us at least 24 hours in advance if you need to cancel or reschedule an appointment.


4. Privacy and Confidentiality:

a. Medis Hospital respects patient confidentiality in accordance with applicable laws.

b. Patient information will only be shared with authorized personnel involved in the provision of healthcare services.


5. Billing and Payments:

a. Patients are responsible for all charges associated with the services received.

b. Payment is due at the time of service unless alternative arrangements have been made.


6. Insurance:

a. Patients with insurance coverage must provide accurate and up-to-date insurance information.

b. Medis Hospital will bill the insurance company directly, but patients remain responsible for any uncovered expenses.


7. Code of Conduct:

a. All individuals within Medis Hospital premises must conduct themselves with respect and courtesy.

b. Any disruptive or inappropriate behavior may result in the termination of services.


8. Medical Records:

a. Patients may request a copy of their medical records in accordance with applicable laws and regulations.


9. Amendments to Terms:

a. Medis Hospital reserves the right to modify these terms and conditions at any time.

b. Changes will be effective upon posting on our website or other official channels.


10. Governing Law:

a. These terms and conditions are governed by the laws of Delhi, and any disputes will be resolved in the appropriate courts of High Court of Delhi.


By accessing and using Medis Hospital's services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer service department for assistance.

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